We are seeking an outgoing, confident, and friendly individual to join our team as part-time Front Desk at our rapidly expanding boxing gym. If you love socializing and building connections with people and have a passion for boxing or combat sports, this position is perfect for you. As a Front Desk member, you will play a vital role in ensuring our gym operates smoothly and our members have an exceptional experience.
Core Responsibilities:
- Actively promote and sell memberships, introductory packages, and additional services to prospective members, ensuring their needs are met and providing guidance throughout the decision-making process.
- Provide exceptional customer service in person, over the phone, and online, following a detailed client journey to assist members with their inquiries, registrations, and bookings.
- Conduct gym tours, showcasing the facilities and providing very basic boxing instruction to beginners.
Secondary Responsibilities:
- Manage general administrative duties for day-to-day operations, including maintaining task and lead lists, managing bookings, and updating member profiles.
- Utilize gym software and technology efficiently, or be eager to learn, to streamline processes and enhance customer experience.
- Maintain a clean and organized gym space, ensuring a welcoming and professional atmosphere for all visitors.
Qualifications:
- Excellent interpersonal and communication skills, with a friendly and approachable demeanor.
- Previous customer service and sales experience is required , with a focus on delivering outstanding service and exceeding customer expectations.
- Comfortable with technology, including gym software, or willing to learn and adapt quickly
- Knowledge or experience in boxing or combat sports is preferred, but not necessary. Training will be provided to enhance your understanding of the sport.
- Ability to work in a dynamic, fast-paced environment and manage multiple tasks efficiently.
- Strong organizational skills and attention to detail to ensure accurate record-keeping and smooth operations.
Schedule and Compensation:
- This is a part-time position consisting of two to four weeknight shifts.
- Compensation will be competitive and commensurate with experience.
Join our passionate and dedicated team, and contribute to the growth and success of our boxing gym. If you are enthusiastic about providing excellent customer service, love working in a dynamic environment, and have an interest in combat sports, apply now!
To apply, please submit your resume and a brief cover letter detailing your relevant experience and interest in the position.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
